How We Use Your Personal Data (Legal Basis for Processing)
Carneco Investments Ltd takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time. The purposes and reasons for processing your personal data are detailed below: -

We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

Your Rights
You have the right to access any personal information that Carneco Investments Ltd processes about you and to request information about: -

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Carneco Investments Ltd use some third-parties to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. We share your personal data with the following categories:

Accountancy
For tax purposes, we share your personal data with our accountant. This includes sharing invoices with your details for the purpose of completing our end of year accounts. Our accountant is located in the UK

Insurance
For insurance and legal purposes, we will share your personal data with our insurance companies when required to do so. This includes supplying personal data under the requirements of our contract with the insurance company or in relation to a claim that we make or receive. Our insurance company is located in UK and Ireland

IT Administration
Our IT Provider based in the UK. All such data is processed and stored in the UK.

Safeguarding Measures
Carneco Investments Ltd takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

Secure Sockets Layer SSL encryption for external data access, RAID redundancy storage, encrypted offsite backup with redundancy and data retention policies, managed anti-virus & anti-spam filtering, software and hardware firewalls

Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Carneco Investments Ltd, however, as this information is required for [us to provide you with our services/deliver your products], we will not be able to offer some/all of our products or services without it.

How Long We Keep Your Data
Carneco Investments Ltd retains your personal data for as long as necessary to provide you with our services as our client Carneco Investments Ltd are required under tax laws to keep your personal data for 6 years, Accounting records for a period of 6 years after the end of the financial year and insurance records for a period of 7 years

Lodging A Complaint
Carneco Investments Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Carneco Investments Ltd
22/24 Elm Road
Leigh on Sea
Essex SS9 1SN
enquiries@carneco.co.uk